FREQUENTLY ASKED QUESTIONS


SWIM FEES


Do I breathe out from my nose and my mouth?

Practising blowing bubbles through my mouth, will I have enough air left to swim with ?

What is the recommended age for my child to begin swimming and water safety lessons ?

What is taught on the first lesson ?

Where are lessons conducted ?

After my kid can swim, what will you teach ?

What qualifications should the swimming teacher hold ?

How many children will be in the class ?

How fast will my child learn ?

What's average duration for a beginner to pick up basic swimming foundation ?

How do I overcome water phobia ?

What benefits are there from learning to swim ?

So are you coaching as a Full Time? Certified Swim Coach ?

What happens if there is a thunder and lightning during the swim lesson ?

Will there be Replacement Class if my child is absent ?

Do I get any discount if I were to recommend my friends ?

If I were to be late picking my child, can the Swim Coach watch over them ?




Do I breathe out from my nose and my mouth ?
You will be taught to exhale air through your mouth every time your face is in the water, by learning to blow bubble into the water from your mouth. As your swimming improves progressively and you learn to take deeper breaths. | Back to Top

Practising blowing bubble through my mouth, will I have enough air left to swim with ?
Blowing bubble out in a slow steady stream is a first step to understanding breathing while swimming. Each different Swim Strokes requires different methods which you be taught separately as you progress in your swim. | Back to Top

What is the recommended age for my child to begin swimming and water safety lessons ?
Children between 7 months to 3 years old can join an aquatic activity program and when the child reaches age of 4 can then join the swim programme. I would advise children between 7 months to 3 years old to be taught privately. | Back to Top

What is taught on the first lesson ?
On their first lesson, water / pool orientation, familiarization with the pool environment and adjustment to the water. At the same time, I will assess their skills and abilities as well as educated them to water safety. Water confidence is slowly introduced like letting them getting used to their face being wet, blowing bubbles, holding breath and submerging head under water, floating, push and glide and etc etc... | Back to Top

Where are lessons conducted ?
Lessons are conducted at Singapore pubilc swimming complex facilities and Private Condominium Swimming Pool. | Back to Top

After my kid can swim, what will you teach ?
After the Water Confidence Programme, your kid will be train swim laps in order to build their stamina. It generally takes about 12 lessons to build their stamina in order to swim the 8 laps. | Back to Top

What qualifications should the swimming teacher hold ?
Our swimming teachers are fully qualified and are certified by the (SSC) Singapore Sport Council and (SASA) Singapore Amateur Swimming Association. We are also (SRLSS) Singapore Royal Life Saving Society Qualified Lifeguards and have completed a full National Coaching Accreditation Program (NCAP) certified course, standard First Aid and CPR License course. | Back to Top

How many children will be in the class ?
The number children in a class is depend on the type of class you chose in our programs. We have class size 1 student (individual lesson ) up to 6 students. However, if you can arrange for groups of 12 students (via request) , the Coach would be more then delighted to teach. | Back to Top

How fast will my child learn ?
Everyone has a different learning curve .... it is a process, not a product. It is the child's learning pace, not when the swim coach says it nor when the parent wants it, but when the child is ready. Learning to swim for children takes alot of practice, patience and understanding from parents and swim coaches. It is best to introduce skills only when they can be acquired with ease and confidence.

It's about developing a parenting style between parents and swim coach in relation to your child's learning style. Children learn best through encouragement and support rather than demand and demean. | Back to Top

What's average duration for a beginner to pick up basic swimming foundation ?
It's takes about 12 lessons to learn the Breast Stroke but it also depends on the student learning pace. Never compare your child with peers or sibling. There is no deadline. Invariably the slower we go, the faster they learn and the better the retention and technique of the learner. It is best not to compare as every child is unique. Some learn to walk in 9 months while others in 15 months. More frequent swims / practise will definitely speed up learning pace. | Back to Top

How do I overcome water phobia ?
Students will be taught simple procedures through experiential learning procedures that would give them control of themselves in water. | Back to Top

What benefits are there from learning to swim ?
Children who swim, eat and sleep better. They also are mentally more alert. Swimming helps strengthens their developing lungs and is also a natural remedy for ailments such as Asthma and Bronchitis. An added bonus for those with lung conditions such as Asthma, it is the air / environment around the swimming pool is humid, which makes breathing more comfortable. | Back to Top

So are you coaching as a Full Time ? Certified Swim Coach ?
Yes, of course. I am a Full Time Certified Swim Coach from SSTA.. Please refer to About Us Section. | Back to Top

What happen if there is thunder and lighting during the swim lesson ?
When there is thunderstorms & lightning during the swim lesson, all lesson will be temporary be stopped for safety reasons until safe weather conditions prevail. | Back to Top

Will there be Replacement Class if my child is absent ?
Yes, Make-up lessons, if your child should miss one, can only be replaced within the week and provided there is vacancy available in another class of the same level subject to the availibility and schedule of the Coach. | Back to Top

Do I get any discount if I were to recommend my friends ?
Yes, for every 4 successful students that enrolled into the course and remain for at least a minimum of 12 lessons, your next four (4) lessons is FREE. You will be informed of your Free lessons upon completion of your friends' 3rd month with the Coach. | Back to Top

If I were to be late picking my child, can the Swim Coach watch over them ?
No, the Coach may have another ongoing class back to back or another class maybe at another location. Please understand that the Coach is NOT A NANNY / BABY SITTER, he is a Professional Trained Swim Instructor. Please make all necessary arrangements personally so that it would not be any inconvenience to anyone. | Back to Top



Join us for a class that gives you NEW FREEDOM.

Sign up our
SWIMMING PROGRAM today !



TERMS & CONDITIONS

1.
Fees must be paid in full in advance at the time of registration / before the first lesson each month. Minimum 4 Lessons.

2.
CASH or CHEQUES PAYMENT ONLY, should be crossed & made payable to the Kenneth Soh, on the reverse side of all cheque payment with student name and contact number.

3. All Students will be issued a Yellow Payment Card for recording of Fees Paid Purposes. Fees for each block of four (4) lessons, is payable in advance, due date for each payment will be indicated on your child's payment card. Each lesson's duration is ONE (1) hours.

NO REFUND / REPLACEMENT POLICY
4. No refund will be made once registration is confirmed. An application that is accepted is not transferable to other person(s) or future courses.

5. No pro-rated refund will be given if a student discontinues lessons midway, withdrawal or absent after fees are paid. Lessons will proceed as usual on other government gazatte public holidays.

6. When the participant refuses to learn or any other behavior issues which is disrupts the entire class beyond the instructor's control.

7. Classes of all levels follow a guided programme. Make-up lessons, if your child should miss one, can only be replaced within the week and provided there is vacancy available in another class of the same level, subjected to the Coach schedule and availability.

8. Any Replacement Lesson may be scheduled for students only if they are ill. To be eligible for Replacement Lesson a copy of the Medical Certificate or Receipt is necessary. Please be present for your scheduled Replacement Lesson, otherwise, it will be considered as Lesson Taken / Forfeiture. We do not Make-Up a Replacement lesson.


TERMINATION POLICY
9. Please kindly give two weeks notice in writing, otherwise, a month's fees is chargeable.

IMPORTANT INFORMATION
10. Children are to attend class PUNCTUALLY. Parents are to inform the Coach ONE (1) hour beforehand if a child is unable to attend. Parents are advised to pick their children punctually after class so as to allow the Coach to rest and prepare for next class.

11. Children are encouraged to bring their own drinking water to class in tumblers with their names clearly labelled.

12. The Coach shall not be held liable for any mishaps, deaths, accidents or other incidents that occur during the lessons.

13. The Coach reserves the right to reject any enrolment should the participants be found unable to adapt to our Training Programme.

14. The Coach has the right not to start any lessons shall the minimum number of students for the particular course/activity is not met.

15. Due to unforeseen circumstances, the Coach reserves the right to postpone the day and time for the lessons or replace another Swim Coach.

16. Should the Coach be unavailable for a particular lesson, he/she is liable and wholly responsible for making alternative arrangements with the students.

17. Please notify the Coach if there is any change in the address or contact number.

18. The Coach reserves the right to add, delete or vary the Terms & Conditions at any time as it deems fit.



SWIM FEES RATES
Rates are based on Hourly per Lesson, with minimum 8 Lessons.

GROUPS
Only By Request
Requester to Organise Groups

7-12 pax ~ SGD20

5-6 pax ~ SGD25

2-4 pax ~ SGD35

INDIVIDUAL PRIVATE
1 pax ~ SGD45


INFANTS / TODDLERS PRIVATE
1 pax ~ SGD30



REFER A FRIEND PROMOTION

MESSAGE CONTENT -
" Referral Name / Student Name / Contact Number "

SMS to
8377 2887

Please be Patient, CALLBACK ASSURED WITHIN 2 HOURS.


TERMS & CONDITIONS

- You must be a Swim Student of The Coach
- Recommend 4 friends and Get 4 Lessons FREE !!!
- 4 friends can join / form new group
- 4 friends must register with Fees paid to The Coach
- Every 4 successful students that enrolled into the course and remain for at least a minimum of 12 lessons, your next four (4) lessons is FREE.
- Others Terms & Conditions apply






SMS PREFERENCE
Our Principal Trainer (s) will not answer any calls as he / they might be conducting a lesson.

Your kind understanding is much appreciated. Please SMS / Text Message your enquires faster response.


Book early to avoid disappointment. All Subjects are conducted in English.





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